Welcome to the Wiener Möbelpacker FAQs
Why you should choose us!
The Wiener Möbelpacker is a leading moving company based in the enchanting city of Vienna, Austria. We take pride in establishing ourselves as experts in the field of furniture transport and serving our customers both in Vienna and across Europe. Our dedicated team consists of highly skilled professionals who are committed to providing you with the best possible moving experience. We understand the invaluable value of your belongings and therefore handle them with the utmost care to ensure a smooth and stress-free move.
Our years of experience have taught us that every move is unique. We have developed the ability to adapt flexibly to the specific needs of our customers. Our reliability is evident in the timely execution of our services and the respectful handling of your valuable possessions. Our ultimate goal is to make our customers happy. We listen attentively and accommodate individual preferences to ensure a seamless move.
Your Moving Experts for Every Challenge
At Wiener Möbelpacker, your wishes and needs are our top priority. Whether it’s personalized planning, the safe transport of your furniture, or eco-friendly solutions – we are your reliable partner for professional moving services.
Below, you’ll find more about our comprehensive services and how we make your move smooth and stress-free:
Custom Moving Plans – Tailored Solutions for Every Need
Packing Service for Maximum Safety – Your Furniture in the Best Hands
Moves Across Austria and Beyond – Flexibility That Inspires
Professional Furniture Assembly – More Than Just Transport
Secure and Flexible Storage Solutions
Eco-Friendly Moves – Sustainability That Matters
A Move That’s Planned to Perfection
Every move comes with unique challenges. At Wiener Möbelpacker, we understand that every client has individual requirements. That’s why we create a custom plan for every move, considering every detail.
Our Services in Moving Planning
- Personal Consultation: Our team takes the time to discuss your wishes and special requirements.
- Detailed Schedule: We coordinate every step, from preparation to execution.
- Special Requirements: Whether it’s bulky furniture, fragile items, or tight deadlines – we find the right solution.
- Efficient Logistics: Our experience allows us to optimize routes and processes, saving time and costs.
Trust in a moving plan tailored perfectly to your needs!
Frequently Asked Questions
1. What services do you offer?
We offer a wide range of services, including relocations for individuals and businesses, packing services, furniture assembly and disassembly, storage options, and more. Feel free to reach out to us to discuss your specific needs.
2. How much does a move with Vienna Furniture Packers cost?
The costs of a move vary depending on the scope and distance. Contact us for a free and non-binding price inquiry, where we can learn more about your requirements and provide you with a tailored offer.
3. What sets you apart from the competition?
With over 20 years of experience, we can offer our customers a top-level moving service. Professionalism and friendliness are part of our standard approach. Transparent cost estimates without hidden fees guarantee an affordable move. All our offers are provided in writing to ensure your peace of mind.
4. How is the payment process conducted?
For private customers, payment is made in cash after the job is completed. You will receive a delivery receipt confirming payment, and the invoice will be sent to you via email afterward. Companies can pay via bank transfer.
5. When is a heavy item surcharge applied?
A heavy item surcharge is applied for weights exceeding 80 kg (per individual item). The amount depends on the actual weight and the number of floors involved. For items such as pianos, heavy display cases, safes, etc., we kindly request a telephone inquiry.
6. What can I do to expedite the moving process?
Of course, customers can assist with the move. You can help with carrying small items or even disassemble furniture in advance. By providing assistance, the moving process can be expedited, saving you money as a customer
7. Is assembly and disassembly included in the price?
Disassembly and assembly of standard furniture are included in the price. For kitchen disassembly and assembly or carpentry work, we can provide you with our carpenter. Additionally, we offer painting services and final cleaning.
8. Are appointments fulfilled punctually?
We start our work every day at 8 AM and make efforts to arrive promptly at the customer’s location. For appointments that don’t start on the hour, there might be delays if the moving team is still at other customers’ locations. We appreciate your understanding.
9. Is the move insured?
You can opt for additional insurance. Cost? 5 per mille of the insurance value. It covers all damages during transport. We kindly ask our customers not to transport valuables, money, or important documents with the goods being moved. Theft of such items is not covered by the insurance.
10. When is a cancellation fee applicable?
Cancellation is free up to 48 hours before the scheduled move. Within 48 hours, a minimum booking time of 2 hours will be charged.
Customer Satisfaction Comes First!
At Wiener Möbelpacker, your needs are our top priority. From the initial contact to the completion of your move, we emphasize personal and professional service. Our team listens carefully to your requirements, answers all your questions, and works with you to create a solution tailored to your specific needs.
During the move, you can trust our experienced professionals to handle everything with the utmost care—from valuable keepsakes to bulky furniture. Our transparent communication and dedicated efforts ensure you always feel well taken care of.
Even after the move, our service doesn’t stop. We remain available to address any questions or concerns you may have. Your satisfaction is our measure of success. At Wiener Möbelpacker, it’s not just about what we transport but how we do it—with professionalism, respect, and a smile.
Your Advantages at a Glance:
Experienced Team
Transparent Pricing
Flexibility
Reliability
Our Mission: Quality and Trust
A move is more than just transporting furniture—it marks the beginning of a new chapter in your life. At Wiener Möbelpacker, we understand the importance of making this transition smooth and stress-free. Our mission is to support you every step of the way, providing a sense of security and trust.
Our work is guided by the core values of quality, reliability, and professionalism. Every member of our team is trained to understand your unique needs and offer tailored solutions, always prioritizing the careful handling of your furniture and personal belongings.
We take pride in not just meeting but exceeding your expectations. Whether you require a small move within Vienna or an international relocation, we are committed to delivering a positive experience. Your trust is our greatest asset.
Free Consultation and Inspection
A successful move starts with proper planning. That’s why we offer a free, no-obligation initial consultation to discuss your needs in detail.
How Our Consultation Works:
-Initial Contact: Reach out to us via phone, email, or our online form. We’ll clarify initial details and schedule an on-site inspection.
-On-Site Inspection: A specialist from our team will visit your location to assess the requirements, including materials, vehicles, and services needed.
-Customized Offer: Based on the inspection, we’ll create a tailored quote that fits your exact needs.
Additional Services for Your Convenience:
1. Disposal Service
After a move, you may need to dispose of old furniture, packing materials, or unwanted items. Our disposal service handles this task for you—environmentally friendly, efficient, and hassle-free.
-Sustainability Focus: We work with waste management companies to ensure proper recycling and disposal.
-No Effort Required: We take care of transportation and disposal logistics.
-Flexibility: Whether it’s a single item or large amounts of bulk waste, we offer solutions for any volume.
2. Cleaning Service
A thorough cleaning after moving out is often essential, whether for courtesy or to secure your rental deposit. Our professional cleaning service ensures your old apartment or office is left spotless.
-Comprehensive End Cleaning: We clean all rooms, including kitchens, bathrooms, and windows.
-Specialized Cleaning: Carpet, upholstery, or heavily soiled areas—our team handles it all.
-Time-Saving: While you focus on settling into your new space, we handle the cleaning quickly and reliably.
3. Special Transport Services
Not every item is easy to move. Bulky, heavy, or delicate goods require special attention. Our team specializes in handling these items with the utmost care.
-Pianos and Grand Pianos: We have the expertise and equipment to transport musical instruments safely.
-Antiques and Artworks: Valuable items such as paintings, sculptures, or furniture are handled with extreme caution.
-Industrial Machinery: We can also transport heavy machinery or technical equipment.
4. Storage Services
Sometimes you need temporary storage for furniture or personal belongings—whether due to delays, renovations, or lack of space. Our storage service provides a secure and flexible solution.
-Safe Storage Conditions: Our facilities are clean, dry, and protected from environmental factors like moisture and temperature fluctuations.
-Flexible Durations: Whether for days, weeks, or months, we offer storage options to suit your needs.
-Easy Access: You can retrieve your stored items at any time upon request.
Contact us today!
If you need a professional and reliable moving service, don’t hesitate any longer! Vienna Furniture Packers are here for you with our comprehensive range of services and dedicated team. We invite you to reach out to us directly to discuss your move and receive a customized quote.
Our friendly and knowledgeable team is available to answer your questions and schedule a moving date. You can reach us by phone, email, or through our online contact form. We take the time to understand your needs and provide a tailored solution that fits your requirements and budget.
Contact us today for more information and a no-obligation quote. We look forward to assisting you with your upcoming move – at Vienna Furniture Packers, your belongings are in the best hands!
